Before submitting a ticket, check out our Knowledge Base for solutions to frequently asked questions:
Order Status & Tracking – Learn how to track your shipment.
Once your order ships, Shopify will send you a shipping confirmation email that includes a tracking number and a link to the carrier’s tracking page.
You can also view your order status and tracking information by logging into your Shopify account and visiting “My Orders.”
File Preparation & Printing Guidelines – Ensure your designs meet our printing standards.
File Preparation & Printing Guidelines – Ensure your designs meet our printing standards.
Color Matching & Accuracy – Understand how digital colors translate to fabric.
Color Matching & Accuracy – Understand how digital colors translate to fabric.